1
What kind of company is TBK?
TBK is a leading high-tech company, established in 2012, that specializes in advanced machines and tools for electronics repair, particularly for mobile phones and LCD screens. We are a comprehensive enterprise that manages everything from research and development (R&D) to production, sales, and service. Our product line includes laser machines, screen separators, and laminating machines, all designed to be simple, practical, and efficient. TBK is a globally recognized brand, trusted by professionals worldwide for quality and innovation.
2
What benefits can I get if I become a TBK distributor?
By partnering with TBK, you can expect to receive comprehensive support to help you succeed. Here are some of the key benefits we offer our distributors:
Factory Direct: You will get your products directly from our factory. This means faster service and no extra costs from middlemen.
Support for OEM/ODM Design: We can manufacture products under your brand (OEM) or work with you to design and produce new products based on your ideas (ODM).
Affordable Prices: We offer competitive pricing to ensure you can be successful in your market.
Strong R&D Capability: Our skilled research and development team is always working on new and improved products, keeping you ahead of the competition.
High-Quality Products: We are committed to the highest standards of quality, ensuring that you are providing your customers with reliable and well-made products.
3
What are the advantages of TBK factory compared with other factories?
Perfect after-sales service:One-to-one after-sales technical guidance service, with professional video guidance on product use and after-sales. Prompt response during working hours, foreign after-sales service will be solved via video within 24 hours. Foreign after-sales service provides free accessories within one year (excluding freight). Valuable items need to be returned for replacement. For example, if our company’s after-sales technology confirms that the machine cannot be repaired, it is replaced with a new machine. The old machine does not need to be returned as a complete machine, only the designated valuable parts are returned.
Quality Assurance:We use the best quality laser head brand in the industry. The laser marking computer integrated control card system has good stability and low after-sales service. It is easy to operate and starts with one click of autofocus. Each machine has passed professional testing and calibration before leaving the factory, and the quality is strictly controlled
Product design style and function:The appearance and functions of our products are designed and developed according to customer needs. The simple operation, stable quality and perfect after-sales service have won the recognition of the TBK brand by foreign customers. These are very beneficial to our promotion.
4
the differences between various models of TBK laser machines?
Laser types, powers, and applicable materials are different. Optical fiber 20W (958A customized/958F/958N/958D) Optical fiber 6W (958A/958B/958C/958M/958ML) Purple light 3W (958Z) Blue light 10W (958L)
2. 958F/958Z has built-in smoking meter, other models no have
3、Different software systems/built-in display, external built-in marking computer integrated software, with built-in display（958A/958B/958C/958F/958N)
4.TBK958M requires an external computer and display screen. TBK958L has built-in marking computer integrated software, but requires an external display screen. The operation can also be controlled through mobile phones and tablet APPs.。
5. The working schedule is different, the working platform is foldable, the laser head is detachable and can work separately, etc.
5
How long is the life of a laser?
Generally, the lifespan of a 20W fiber laser is about 100,000 hours, and that of a 6W laser is about 50,000-60,000 hours. (However, the specific service life has a lot to do with the usual frequency of use, working environment, and maintenance)
6
difference between 20W and 6W remove the back cover glass and engrave？
remove back glass
A 6W laser machine takes about 5-6 minutes, and there is more dust when removing glue than a 20W laser machine. The fiber 20W laser machine takes about 1-2 minutes, less dust when removing glue. Differences in engraving effects
20W engraving speed is faster than 6W, and the engraving depth is deeper and clearer. 20W is suitable for more materials than 6W.
Our laser machines are packaged in professional export plywood and shipped directly without fumigation. If there are special requirements, we can also package them in cartons.
8
After-sales service appears on the machine , or can not use
The machine has a one-year warranty, one-on-one after-sales technical guidance service, and professional video guidance on product use and after-sales. Prompt response during working hours, foreign after-sales service will be solved via video within 24 hours. Foreign after-sales service provides free accessories within one year (excluding freight). Valuable items need to be returned for replacement. For example, if our company’s after-sales technology confirms that the machine cannot be repaired, it is replaced with a new machine. The old machine does not need to be returned as a complete machine, only the designated valuable parts are returned.
9
Is it safe to remove the screen when separating the front glass?
To prevent excessive power from damaging the screen's polarizer or other components, the machine's built-in drawings have pre-configured optimal laser parameters. In most cases, no adjustments are required.
Yes, but it will require a tilt adjustment stand.
11
Can the built-in drawings be downloaded locally? Will there be drawings for new models?
The drawings used for daily operation are stored in the machine, so they can be used even without an internet connection. After connecting to the internet, the machine can be updated with the latest drawings of new models.
12
Can the front or back glass of the screen be separated normally after being broken?
Yes, it will not affect normal use.
